题目内容

Angelo made the decision to outsource the software components of his consulting company so he could focus on the company’s__, which are sources of competitive advantage, make a contribution to perceiv

A. core competencies
B. infrastructure
C. market-sensing processes
D. fulfillment management processes
E. outbound logistics

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When American Airlines asked “1) What types of first-class passengers would respond most to ultra high-speed Wi-Fi service and 2) How many are likely to use it at different price levels?”, it was__()

A. setting specific research objectives
B. conducting exploratory research
C. outlining decisions
D. defining the problem
E. designing a research plan

When gathering marketing intelligence, companies often use the U.S. census, which provides an in-depth look at the population swings, demographic groups, regional migrations, and changing family struc

A company can purchase information from outside suppliers
B. A company can take advantage of government data sources
C. A company can use online customer feedback systems to collect data
D. A company can network externally
E. A company can use its sales force to collect and report data

__ is the perceived monetary value of the bundle of economic, functional, and psychological benefits customers expect from a given market offering()

A. Total customer cost
B. Total customer benefit
C. Total benefits of ownership
D. Value proposition
E. Value delivery system

Which of the following elements of a marketing plan outlines the marketing activities such as pricing, channels, and communications()

A. the situation analysis
B. the marketing strategy
C. the marketing tactics
D. the financial projections
E. the short-term targets

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