The Model of Overcoming Resistance to Change which includes the three steps of Unfreezing, Moving and Refreezing was developed by:

A.Andrea Jung
B.Kurt Lewin
C.Dessler
D.The Department of Labor

"A well-thought-out orientation program is essential for all new employees, whether they have experience or not." Explain why you agree or disagree with this statement.

Explain how you would apply our principles of learning in developing a lecture, say, on orientation and training.

John Santos is an undergraduate business student majoring in accounting. He has just failed the first accounting course, Accounting 101, and is understandably upset. Explain how you would use performance analysis to identify what, if any, are John's training needs.

What are some typical on-the-job training techniques? What do you think are some of the main drawbacks of relying on informal on-the-job training for breaking new employees into their jobs?

One reason for implementing global training programs is the need to avoid lost business ". . . due to cultural insensitivity." What sort of cultural insensitivity do you think is referred to, and how might that translate into lost business?

What sort of training program would you recommend to avoid such cultural insensitivity?

Describe the pros and cons of five management development methods.

Do you think job rotation is a good method to use for developing management trainees? Why or why not?

【2019考题·单选题】某政府工程建设项目发、承包双方围绕工程结算款经多次协商也未能达成一致意见,承包人诉诸法院,上述纠纷属于( )。

A. 行政纠纷
B. 民事纠纷
C. 刑事纠纷
D. 程序纠纷