题目内容

()is one of the nuclear components, which has the functions of rRNA synthesis, processing and ribosome subunit assembly

A. Nuclear membrane
B. Caryoplasm
Chromatin
D. Nucleolus

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The organelle related to cell division and spindle formation is()

A. mitochondrion
B. centrosome
C. endoplasmic reticulum
D. Golgi complex

The quality of the customer service of Southwest Airlines is ensured through the efforts made by_______()

A. the President
B. the high-level managers
C. the employees
D. all the above

Problems with service had a much______ than problems with the products themselves on customers’ likelihood to recommend a brand()

A. larger effect
B. no effect
C. less effect
D. equal effect

If you’re looking to boost customer satisfaction, one of the most promising places to start is______()

A. customer management
B. customer service
C. financial goals
D. stakeholder interest

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