哪一项服务标准的设定需要根据客户的具体要求规定（ ）
A. 订单规模限制
B. 订单周期
C. 送货频率
D. 文档质量
查看答案
Which one is not belonged to the attribution of customer value?
A. Quality of products
B. Price of products
C. Process of products
D. Innovation of products
Which of the following is NOT a recognized definition of customer service?
A. Customer service as an activity
B. Customer service as a theory
Customer service as performance measures
D. Customer service as a philosophy
供应链优化可以分为（ ）
A. 供应链改良策略
B. 供应链集中策略
C. 供应链扩展策略
D. 供应链革新策略
计算完美订单率常用的指标是（ ）
A. 准时率
B. 全部完成率
C. 正确率
D. 无差错率
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