Kaizenisamethodofqualitymanagementthatisbasedonwhichprinciple?
A. Eliminationofwaste
B. Continuousimprovement
C. Developmentofnear-perfectproducts
D. Applicationofstatisticstoqualitycontrol
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Supplychainpartnershipsgrow outof:
A. Qualityaccreditation
B. Recognisingthesupplychain andlinkagesinavaluesystem
C. Anexpansionoftrade
D. Adoptingamarketingphilosophy
Porter*svaluesystemreflectsthevaluecreatedthroughtherelationshipof:
A. Suppliers, manufacturersdistributionchannelsandcustomers‘valuechains
B. Customersendsalesstaff
C. Productionondsalesdepartments
D. Economy,efficiencyandeffectivenessintheuseofresources
BCDCoisalargetradingcompany.Steveistheadministrationmanagerandisalsoresponsibleforlegalandcompliancefunctions.Sheilaisresponsiblefor after-salesserviceandhasresponsibilityforensuringthatcustomerswhohavepurchasedgoodsfromBCDCo isfullysatisfied.Sunnydealswithsuppliersandnegotiatesonthepriceandqualityofinventory・He isalsoresponsibleforidentifyingthemostappropriatesuppliersofplantandmachineryforthefactory.Samisthe informationtechnologymanagerandisresponsibleforallinformationsystemswithinthe company.AccordingtoPorter'svaluechain,whichofthemanagersisinvolvedinaprimaryactivity?
A. Steve
B. Sheila
C. Sunny
D. Sam
AccordingtoPorter'svaluechain:thefinalprimaryactivityisreferredtoas:
A. Marketingandsales
B. Outboundlogistics
C. Procurement
D. Service