Many products can be differentiated in terms of their ________, which is its size, shape, or physical structure.
A. form
B. prototype
C. architecture
D. model
E. blueprint
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________ is the ability of a company to prepare on a large-scale basis individually designed products, services, programs, and communications.
A. Mass customization
B. Reverse engineering
C. Interoperability
D. Backward compatibility
E. Benchmarking
If the Ford GT is designed to accelerate to 50 miles per hour within 10 seconds, and every Ford GT coming off the assembly line does this, the model is said to have high ________.
A. reliability
B. conformance quality
C. durability
D. compatibility
E. interoperability
________ describes the product's look and feel to the buyer; it has an advantage of creating distinctiveness that is difficult to copy.
A. Design
B. Style
C. Durability
D. Conformance
E. Reliability
Ideal ________ would exist if users could fix the product themselves with little cost in money or time.
A. durability
B. reliability
C. style
D. design
E. reparability