题目内容

The company has just announced that there will be a layoff in the next months, and it is probable that you lose some of the people from your project team. The team members seem to lose the interests in the project work. If you tell the team, "Let's calm down and get back to work. Our project performance in the next month will keep us from losing our jobs." Which conflict resolution technique are you using?公司刚刚宣布下个月会解雇员工,你的项目团队可能会失去部分员工。这时候,项目团队成员似乎对项目失去了兴趣。如果你对你的团队说:“让我们冷静下来重新回到工作岗位上,我们下个月的项目绩效会使我们不会失去工作。”你采用的是哪种解决冲突的技巧?

A. Compromising 妥协
B. Forcing 强迫
C. Smoothing缓和
D. Withdrawal 回避

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This win-win conflict resolution technique is the one that project managers should use most.一种项目经理最常用的双赢的矛盾解决方法是:

A. Problem solve解决问题
B. Compromise让步
C. Withdrawal撤退
D. Smoothing缓和

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Conflict on projects is usually caused by:项目中通常引发冲突的原因是:

A. schedules, priorities, technical opinions, and resources.进度, 优先级, 技术观点, 和资源
B. schedules, personalities, priorities, and resources.进度, 个人性格, 优先级, 和资源
C. schedules, personalities, priorities, and technical opinions.进度, 个人性格, 优先级, 和技术观点
D. schedules, cost, priorities, and resources.进度, 成本, 优先级, 和资源

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Team-building activities include management and individual actions taken specifically and primarily to improve team performance .Many of these actions may enhance team performance as a secondary effect .An example of some action that may enhance team performance as a secondary effect is 团队建设行为包括管理和个人行为,而这些特定和基本的行为则应有助于改善团队的业绩,许多这样的行为对团队业绩的提升作用只是它的“副产品”。一些行为可以间接提升团队业绩的例子是:

A. Establishing team performance goals and holding off-site retreats to review ways of best achieving these goals 建立团队业绩目标并通过尝试前进的方式来寻找实现这些目标的最佳方法
B. Co-locating all teams members in a single physical location 对团队全体成员进行统一定位
C. Establishing a team-based reward and recognition system 建立一个以团队为基础的奖励和考评系统
D. Involving non-management-level team members in the planning process 在计划编制的过程中让非管理层的团队成员也参与进来

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Herzberg's two factor theory divides the factors related to motivation into赫兹伯格的双因素激励理论把与激励有关的因素分成()。

A. Low level factors and high level factors低层次因素与高层次因素
B. Achievement factor, power factor and affinity factor成就因素、权力因素与亲和因素
C. Health care factors and motivating factors保健因素与激励因素
D. X factor and Y factor, X因素与Y因素

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A. Compromising 妥协 B. Forcing 强迫 C. Smoothing缓和 D. Withdrawal 回避

This win-win conflict resolution technique is the one that project managers should use most.一种项目经理最常用的双赢的矛盾解决方法是:

Conflict on projects is usually caused by:项目中通常引发冲突的原因是:

Herzberg's two factor theory divides the factors related to motivation into赫兹伯格的双因素激励理论把与激励有关的因素分成()。

A. Compromising 妥协
B. Forcing 强迫
C. Smoothing缓和
D. Withdrawal 回避