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This win-win conflict resolution technique is the one that project managers should use most.一种项目经理最常用的双赢的矛盾解决方法是:

A. Problem solve解决问题
B. Compromise让步
C. Withdrawal撤退
D. Smoothing缓和

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Conflict on projects is usually caused by:项目中通常引发冲突的原因是:

A. schedules, priorities, technical opinions, and resources.进度, 优先级, 技术观点, 和资源
B. schedules, personalities, priorities, and resources.进度, 个人性格, 优先级, 和资源
C. schedules, personalities, priorities, and technical opinions.进度, 个人性格, 优先级, 和技术观点
D. schedules, cost, priorities, and resources.进度, 成本, 优先级, 和资源

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Team-building activities include management and individual actions taken specifically and primarily to improve team performance .Many of these actions may enhance team performance as a secondary effect .An example of some action that may enhance team performance as a secondary effect is 团队建设行为包括管理和个人行为,而这些特定和基本的行为则应有助于改善团队的业绩,许多这样的行为对团队业绩的提升作用只是它的“副产品”。一些行为可以间接提升团队业绩的例子是:

A. Establishing team performance goals and holding off-site retreats to review ways of best achieving these goals 建立团队业绩目标并通过尝试前进的方式来寻找实现这些目标的最佳方法
B. Co-locating all teams members in a single physical location 对团队全体成员进行统一定位
C. Establishing a team-based reward and recognition system 建立一个以团队为基础的奖励和考评系统
D. Involving non-management-level team members in the planning process 在计划编制的过程中让非管理层的团队成员也参与进来

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Herzberg's two factor theory divides the factors related to motivation into赫兹伯格的双因素激励理论把与激励有关的因素分成()。

A. Low level factors and high level factors低层次因素与高层次因素
B. Achievement factor, power factor and affinity factor成就因素、权力因素与亲和因素
C. Health care factors and motivating factors保健因素与激励因素
D. X factor and Y factor, X因素与Y因素

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You are a fabulous project manager, and your team thinks highly of you. You are well respected by the stakeholders, management team, and project team. When you make decisions, others follow your lead as a result of which of the following?你是一名出色的项目经理。你的小组成员对你非常尊敬。项目干系人,管理小组,项目组也都很尊敬你。当你做出决定时,其他人能遵照你的要求去办。这是一种什么样的权力类型?

A. Referent power指示权
B. Expert power专家权
C. Legitimate power法律权
D. Punishment power惩罚权

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This win-win conflict resolution technique is the one that project managers should use most.一种项目经理最常用的双赢的矛盾解决方法是:

A. Problem solve解决问题 B. Compromise让步 C. Withdrawal撤退 D. Smoothing缓和

Conflict on projects is usually caused by:项目中通常引发冲突的原因是:

Herzberg's two factor theory divides the factors related to motivation into赫兹伯格的双因素激励理论把与激励有关的因素分成()。

A. Problem solve解决问题
B. Compromise让步
C. Withdrawal撤退
D. Smoothing缓和