What are the principles of integrative negotiation?
A. separating the people from the problem
B. focusing on positions
C. using objective criteria
D. generating creative options that satisfy the interests of both sides
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( ) are the 3 dimensions of negotiation.
A. people
B. place
C. problem
D. process
The justifications in negotiation could be ( )
A. precedent
B. statistics
C. market price
D. the law
Asking questions in order to lead the conversation in a specific direction is a way of productive listening.
A. 对
B. 错
Asking open and clarifying questions is a way of counterproductive listening.
A. 对
B. 错