题目内容

The word“reservation”equals to（）.

A. check-out
B. investment
C. book
D. cancellation

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The _____ is paid before guests actually stay in the hotel. It’s often used to reserve (hold/save) their place, and there are policies (rules) about what happens to the money if they cancel their reservation.

A. Room fees
B. Cash
C. Tips
Deposit

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Which department is responsible for recommending places to go sightseeing?

A. Sales and Marketing
B. Housekeeping
C. Front Office
D. Public Relations

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A:Wouldyoushowmeyourroom key,please?B:___________________________.

A. Hereweare
B. Hereareyou
C. Hereyouare
D. Herearewe

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The two main procedures of the receptionist are:

A. Helping guests with Check-in and check-out.
B. Greet the guests and escorting guests to the room.
C. Helping guests with Check-in and concierge services.
D. Making reservations and responding to guests’ requests.

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The word“reservation”equals to（）.

A. check-out B. investment C. book D. cancellation

The _____ is paid before guests actually stay in the hotel. It’s often used to reserve (hold/save) their place, and there are policies (rules) about what happens to the money if they cancel their reservation.

Which department is responsible for recommending places to go sightseeing?

A:Wouldyoushowmeyourroom key,please?B:___________________________.

The two main procedures of the receptionist are:

A. check-out
B. investment
C. book
D. cancellation